Refund Policy


All unopened items can be returned within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You can expect to receive your refund within 5 to 10 business days of receipt of the item back to our warehouse. You will be refunded by the method which you have made payment by.

To cancel an order which has not been dispatched, please email us immediately to ensure that your item is not sent out.

Should you wish to return and item or cancel an order, then please contact us using the contact form or email us at info@homecafe.co.uk